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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Cute, cuddly and customizable, Scout makes the perfect friend for your little one. Touch-sensitive front paws feature sensors that begin playful activities. Silly reactions, music, games and mindfulness exercises begin when little ones hold both paws and stop when they let go, introducing cause and effect in an engaging way. Scout’s paws can help create magical moments for kids and caregivers when they hold hands with each other, offering an interactive experience to enjoy together. Personalize play and learning across more than 15 activities by programming Scout with your child’s name, favorite food, color and animal. Scout’s ears and back paws also have little surprises!
Personalize Before Gifting
Connect Scout to your smartphone, tablet or computer for easy personalization while he’s still in the box!
Your Child’s Plush BFF
Scout can say your child’s name and favorite food, color and animal to encourage them to socialize, talk and sing.
Hold Scout’s Paws
Grasping Scout’s touch-sensitive paws activate mindfulness exercises and playful surprises. Add a friend or family member to explore more cause-and-effect activities.
Play and Respond to Scout
Kids will love playing with their snuggly friend, responding to his requests and singing along to personalized songs.
Press His Music Note Ear
Scout entertains kids with popular sing-along songs and tunes.
Squeeze His Star Button
Scout’s other ear starts learning games that introduce first words, animals, counting, mindfulness and emotions.
Nighttime Lullabies
Press Scout’s moon-and-star button and get ready for sleep with 5, 10 or 15 minutes of soothing lullabies.
Light-Up Collar
Scout’s light-up collar captures children’s attention by flashing with the sounds and music, then soothes them at night by glowing softly with the lullabies.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping Policy For Toy Company This Shipping policy describes how toy Company handles shipping for orders placed on the springfieldsales.com website Shipping Methods and Times We offer standard shipping for all orders, with delivery estimated within 3-5 business days after the order is processed. Expedited shipping options are available for additional fee, With delivery estimated within 1-3 business days after the order is processed. Shipping Restrictions We Currently only ship to addresses within United State. We do not ship to P.O Boxes or APO/FPO addresses. Shipping Charges Shipping Charges are displayed at checkout before you confirm your order. Order Processing Time Order are typically processed and shipped within 1-2 business days after the order is placed. Order placed on weekends or holidays will be processed on the next business days. Order Tracking Once Your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the tracking number provided in the shipping confirmation email. Delivery Issues If your order is delayed or lost in transit, please contact us at Info@springfieldsales.com and we will investigate the issue. If your order is damaged or defective upon delivery, please contact us within 1 hour of receiving your order to arrange of a replacement or refund. Change of Shipping Address If you need to change the shipping address for your order, please contact us as soon as possible at Info@springfieldsales.com . We will make every effort to update the shipping address before the order is processed and shipped. Contact Us If you have any questions about our Shipping Policy, please contact us at Info@springfieldsales.com By placing an order on the springfieldsales.com website, you agree to abide by the terms and conditions of this Shipping Policy.
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